Privacy Policy

This Privacy Policy describes how NexusLearn ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website (https://neredirew.com), use our services, or otherwise interact with us. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

1.1 Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, username, password, and profile information.
• Purchase Information: When you make a purchase, we collect payment information, billing address, and transaction history.
• Course Information: We collect information related to your progress in courses, including completion status, quiz results, assignments, and participation in discussions.
• Communications: When you contact us, we collect information included in your messages, emails, or phone calls.
• Survey Information: We may collect information you provide in response to surveys or feedback requests.

1.2 Information We Collect Automatically

• Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Usage Information: We collect information about your interactions with our website and services, including pages visited, time spent, links clicked, and features used.
• Location Information: We may collect general location information based on your IP address.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending transaction notifications
• Creating and maintaining your account
• Personalizing your experience and delivering content relevant to your interests
• Tracking your progress and providing certificates upon course completion
• Communicating with you about our services, updates, and promotional offers
• Responding to your inquiries and providing customer support
• Conducting research and analysis to improve our services
• Protecting the security and integrity of our services
• Complying with legal obligations and enforcing our terms and conditions

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: We may share information with business partners who offer joint products or services, or whose products or services may be of interest to you.
• Corporate Transactions: We may share information in connection with a merger, acquisition, or sale of all or a portion of our assets.
• Compliance with Laws: We may share information to comply with applicable laws, regulations, or legal processes.
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

We may transfer your personal information to countries other than the one in which you live, including to Kazakhstan, where our servers are located. Whenever we transfer your personal information across borders, we take appropriate safeguards to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

12. Additional Information for Specific Jurisdictions

12.1 European Economic Area (EEA), United Kingdom, and Switzerland

If you are located in the EEA, United Kingdom, or Switzerland, the following additional information applies:

• The data controller responsible for your personal information is NexusLearn, located in Kazakhstan.
• The legal bases for processing your personal information include consent, contractual necessity, compliance with legal obligations, and our legitimate interests.
• You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

12.2 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we have collected, used, disclosed, and sold about you
• The right to request deletion of personal information we have collected about you
• The right to correct inaccurate personal information
• The right to opt-out of the sale or sharing of personal information
• The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section above.