NexusLearn
Master the principles of user experience design specifically for technical documentation. This advanced course focuses on creating documentation interfaces that are intuitive, accessible, and meet user needs.
From information architecture to visual hierarchy, from user research to usability testing, this comprehensive course equips you with the skills to design documentation that users love to use.
+ 10 more modules
View Full CurriculumUX Research Director & Documentation Specialist
Dr. Kowalski has over 15 years of experience in UX design with a focus on technical documentation systems. She has led UX transformations for documentation at several Fortune 100 companies, resulting in dramatic improvements in user satisfaction and adoption.
She holds a Ph.D. in Human-Computer Interaction and has published extensively on information architecture and documentation usability.
Documentation Design Lead
James specializes in the intersection of technical writing and UX design. His approach to documentation design has been adopted by leading tech companies, and he's known for creating innovative navigation systems for complex technical information.
Prior to teaching, James led documentation redesign initiatives at major cloud service providers, where his work reduced support tickets by 38% and improved user satisfaction scores by 45%.
This course was transformative for our documentation team. The detailed user research methods and practical information architecture exercises gave us concrete tools to improve our technical documentation. Within three months of implementing what we learned, our user satisfaction scores increased by 67%!
Dr. Kowalski's approach to information architecture for technical content is exceptional. The course provides a perfect balance between theoretical UX principles and practical application specifically for documentation. The usability testing module alone was worth the price of the entire course.
As a UX designer assigned to a documentation team, I found this course incredibly valuable. It bridges the gap between general UX principles and the specific challenges of documentation interfaces. James Reynolds' section on navigation patterns was particularly enlightening and has influenced how I approach all my documentation projects.
No prior UX design experience is required, but some background in technical writing or documentation is helpful. The course starts with UX fundamentals and gradually builds more advanced concepts specifically for documentation contexts.
The course primarily focuses on principles and methodologies rather than specific software. However, we'll demonstrate concepts using freely available tools like Figma, Miro, and OptimalWorkshop. Trial versions of these tools are sufficient for the course exercises.
This course specifically addresses the unique challenges of technical documentation interfaces. While it covers UX fundamentals, all concepts, examples, and exercises are tailored to documentation contexts. We focus on information architecture for complex technical content, specialized navigation patterns for documentation, and usability considerations specific to reference and instructional materials.
Absolutely! In fact, technical writers are the primary audience for this course. Modern technical writing increasingly involves making decisions about content organization, navigation, and interface design. This course will give you the UX perspective needed to create more user-friendly documentation, even if you're not the one creating the final designs.
Yes, we offer discounts for teams of 3 or more enrolling together. Please contact our sales team at teams@neredirew.com for details. We also offer customized corporate training programs for documentation departments.
